Terms of Service
Last Updated: November 2, 2025
1. Introduction
Welcome to B12 Ventures (“we,” “our,” or “us”).
We are an AI-powered marketing and automation agency helping businesses streamline digital operations through AI tools, automation, content creation, CRM dashboards, and related services.
By accessing or using our website https://b12ventures.com or any of our products and services (“Services”), you agree to these Terms of Service (“Terms”). If you do not agree, please do not use our Services.
2. Eligibility
Our Services are intended for business use only by individuals aged 18 years or older. By using our platform, you confirm you have the authority to act on behalf of your business or organization.
3. Services Provided
B12 Ventures offers:
AI-powered automation and chatbot systems
Marketing and content generation tools
Website and CRM creation with integrated dashboards
AI consulting, analytics, and business support
We may update, modify, or discontinue parts of our Services at any time without prior notice.
4. Account Registration & Responsibilities
To access certain features, you may need to create an account. You are responsible for:
Providing accurate, up-to-date information
Maintaining the confidentiality of your credentials
All activity under your account
You agree not to use our Services for illegal, unethical, or harmful purposes.
5. Payment Terms
Our Services operate on a subscription model with an initial setup fee followed by monthly billing.
Subscriptions renew automatically unless canceled before the next billing cycle.
You may cancel anytime, effective at the end of your current billing period.
All payments are processed securely via third-party providers.
Refunds are issued only in cases required by law or at our discretion.
6. Intellectual Property
Ownership: All intellectual property, software, branding, and AI systems developed by B12 Ventures remain our exclusive property.
Client Content: You retain ownership of your data, materials, and AI-generated outputs created through your projects.
License: By using our Services, you grant us a limited, non-exclusive license to use your content as needed to provide and improve our Services.
You may not copy, resell, reverse-engineer, or replicate our platform, code, or systems.
7. AI Output Disclaimer
Our AI tools generate outputs based on data patterns and algorithms.
While we aim for accuracy and quality, AI outputs may contain errors, biases, or inaccuracies.
B12 Ventures provides all AI-generated content “as is” and makes no guarantees about its reliability, completeness, or suitability for specific purposes.
8. Acceptable Use
Users agree not to:
Use AI systems to generate or spread illegal, harmful, discriminatory, or misleading content
Attempt to disrupt or exploit the platform
Upload or transmit malicious code
Misrepresent affiliation with B12 Ventures
We reserve the right to suspend or terminate accounts that violate these rules.
9. Limitation of Liability
To the fullest extent permitted by law, B12 Ventures and its team are not liable for:
Any indirect, incidental, or consequential damages
Loss of data, revenue, or business opportunities
AI-generated errors or decisions made based on AI output
Our total liability shall not exceed the total amount paid by the client in the previous 3 months.
10. Termination
We may suspend or terminate accounts if:
Users violate these Terms
Payment is overdue
Fraudulent or abusive behavior is detected
You may terminate at any time by canceling your subscription or requesting account deletion.
11. Governing Law & Dispute Resolution
These Terms are governed by the laws of Québec, Canada.
Any disputes shall be resolved in the courts of Québec, unless both parties agree to mediation or arbitration beforehand.
12. Modifications
We may revise these Terms periodically. Updated versions will be posted on our website with the latest effective date. Continued use of our Services after updates constitutes acceptance of the new Terms.
13. Contact
If you have questions about these Terms, contact us:
B12 Ventures
📍 103-4560 Promenade Paton, Laval, QC, H7W 4W2
📧 [email protected]
✅ Summary:
You control your AI outputs and account data.
We own the platform and technology.
Cancel anytime.
Governed under Québec law.
AI results are provided “as is.”
