Privacy Policy
Last Updated: November 2, 2025
1. Introduction
Welcome to B12 Ventures (“we,” “our,” or “us”). We are an AI-powered marketing and automation agency helping businesses streamline digital operations.
This Privacy Policy explains how we collect, use, and protect personal information when you visit our website https://b12ventures.com, use our AI tools, or interact with our services.
By using our services, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, business name, email address, phone number, billing information, and other identifiers you voluntarily provide.
AI Input Data: Any text, files, or content you submit to our AI systems (e.g., chat, automation prompts, uploads).
Technical Data: IP address, browser type, operating system, device type, referring URLs, and session information.
Cookies and Tracking: We use cookies, analytics tools (Google Analytics, Meta Pixel), and similar technologies for performance and marketing optimization.
Payment Information: Processed securely through trusted third-party providers; we do not store credit card details.
3. How We Use Your Information
We use your data to:
Provide, operate, and improve our services
Customize user experiences and AI outputs
Communicate with clients and respond to inquiries
Process payments and manage subscriptions
Conduct internal analytics and marketing optimization
Ensure platform security and prevent fraud
Comply with legal obligations
We may also use anonymized or aggregated data to improve our AI models and internal systems.
4. Data Retention
We retain your data until your account is deleted or as long as necessary to provide our services and comply with applicable law.
5. Data Sharing & Third Parties
We may share limited data with:
Service providers (e.g., Go High Level, OpenAI, Google, Meta) for hosting, AI processing, analytics, or CRM.
Payment processors for billing and invoicing.
Legal authorities when required by law or to protect our rights.
Data may be processed in other countries (e.g., U.S.) where our partners’ servers are located.
6. International Data Transfers
Some data may be transmitted to or processed by providers outside Canada, such as OpenAI or U.S.-based cloud services. We ensure these transfers comply with privacy laws through secure contractual and technical safeguards.
7. Security Measures
We implement robust measures to protect your data, including:
SSL encryption
Firewalls and intrusion prevention
Access control and user authentication
Regular monitoring and audits
Despite these measures, no online system is 100% secure.
8. Your Rights
Depending on your jurisdiction (GDPR, CCPA, or PIPEDA), you have the right to:
Access and receive a copy of your data
Correct or update inaccurate information
Request deletion (“right to be forgotten”)
Object to processing or withdraw consent
Opt out of marketing communications
You can exercise these rights by contacting us at [email protected].
9. Children’s Privacy
Our services are intended for business use by adults (18+). We do not knowingly collect personal data from minors.
10. Changes to This Policy
We may update this policy periodically. Updates will be posted on our website with a new effective date.
11. Contact Us
If you have privacy questions or wish to exercise your rights, contact:
Privacy Officer – B12 Ventures
📍 103-4560 Promenade Paton, Laval, QC, H7W 4W2
📧 [email protected]
✅ This Privacy Policy complies with:
GDPR (EU General Data Protection Regulation)
CCPA (California Consumer Privacy Act)
PIPEDA (Personal Information Protection and Electronic Documents Act – Canada)
